About

The Customs Hub

The Customs Hub provides expert Customs consulting services to all Importers, Exporters and Customs Clearing Agents in South Africa.

Our clients approach us seeking solutions on Customs Licensing and Registrations, Tariff Determinations / Rulings, Rebate and Bond Store Management, Duty Reduction Applications, Penalty Appeals, Refund and Drawback Applications and Customs Training. We also cater for Monthly Retainer Agreements for prolonged service offerings.

With our 25 years of direct industry experience, we have a professional but pragmatic approach to technical Customs issues, yielding real results. We deal with SMME’s and Large Corporate Enterprises covering basic Customs administrative issues, and complex Customs solutions on a project basis.

Our Core Focus

The Customs Hub operates throughout South Africa specialising in the South African Customs legislation in particular, the Customs & Excise Act, administered by the South African Revenue Services.

We are particularly adept at Customs policy and procedures and are capable to consulting in all areas of Customs. These include imports, exports, cross border trade, rebate stores and bond stores, refunds, rebates and drawbacks, licensing and registrations, transit goods, and Customs clearance procedures. It includes the Customs tariff, valuations and rules of origin.

We also perform duty reduction applications to ITAC (International Trade Administration Commission) and Rebate applications for manufacturing and non-manufacturing concerns to both SARS Customs and ITAC.

How We Operate

We have built up a portfolio of clientele throughout South Africa who consult with The Customs Hub on an Ad Hoc or Retainer basis. These include both SMME’s and Large Corporate Enterprises operating in Johannesburg, Cape Town, Port Elizabeth, East London and Durban.

Our clients consult with us remotely via e-mail and video conferencing and occasionally require an on-site presence to conduct on-site audits.

The Customs Hub (Pty) Ltd is a registered taxpayer, is VAT registered and registered on the CSD (Government Supplier Database). We are capable of performing any onboarding procedures required by large corporate companies. We have a large Professional Indemnity cover.

How We Got Started

The Customs Hub was started by Graeme Lennie (MBA, NMU) in 2008 on account of regular Customs enquiries received from clients.

Graeme worked for SARS Customs for 12 x years during which time he amassed a deep understanding of Customs policy and procedures. Thereafter Graeme worked for DSV South Africa for 10 x years. There, he fulfilled the role of Customs Manager, managing a large Customs team servicing the automotive and general business sectors. He also served as Chairman and Director for SAAFF (South African Freight Forwarders Association) occupying the role of Director: Customs for a number of years.

The Customs Hub has being operational for three years now servicing clients across South Africa on all matters relating to Customs.

Our goal is to become the premier independent Customs Consulting company in South Africa.

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