Most business people today know about the Pareto principle, commonly referred to as the 80/20 Rule. It was named after the Italian economist Vilfredo Pareto. Pareto discovered that 80% of the land was owned by 20% of the population. He also observed that 20% of the pea pods in his garden contained 80% of the peas.
Well, it may depend on who you ask. As an importer or exporter the concept of Customs self-compliance is implied to be ‘you’ off-course. But is this really the case? Are you the only role-player affecting your compliance levels? What about the concept of accountability, and who is held financially liable when things go wrong?